Includes 10 handy do's and don'ts of using KPIs Want to measure the performance of your people and your business? Need a quick overview of the most useful KPIs and how to use them? Only want what you need to know, rather than reams of theory? With the critical Key Performance Indicators required to understand your employees, financials and customers, this book tells you what you need to know, fast. aThis book does a fantastic job of narrowing down the best KPIs for you and your team. Itas short, sharp and incredibly useful.a --Thomas H. Davenport, Distinguished Professor at Babson College and author of BigData@WorkWhy: Tobetter understand howouremployees are performing What: To measure employee performance based on the views of multiple ... wantto assess relative performance of employees The question this indicator helps you to answer:how well areourpeople performing in ... also shown in the template example on the next page: Key skill/capability type(e.g. communications, planning, reporting, creativityanbsp;...
|Title||:||25 Need-To-Know Key Performance Indicators ePub eBook|
|Publisher||:||Pearson UK - 2014-08-04|