54 Golden Nuggets

54 Golden Nuggets

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This compilation of 54 articles covers all aspects of customer service and are organized into four easy-to-reference sections: Customer service, telephone service, human resources tips and voice mail/e-mail/cell phone tips. Each article is geared toward keeping the customer you work so hard to get.This customer service mistake unfortunately happens a lot. It seems as though ita#39;s more ... at least shows youa#39;re going to help them. Top 10 Customer Service Mistakes Leaving customers without telling them 98 The Best of the Telephone Doctor.

Title:54 Golden Nuggets
Author:Nancy Friedman
Publisher:Human Resource Development - 2011-07-01


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