This textbook covers the next level in administration after the Diploma in Administration and Secretarial Procedures. It provides the underpinning knowledge for the higher diploma in Administrative Procedures qualification offered by RSA with up-to-date information in this area.On-ihe-job training This is a key area of training, although it is not always formally recognised. ... prepared to provide training to individuals within the organisation a for example, customer-service training materials. ... 0 Training videos a the organisation may have training videos a for example, health and safety videos.
|Title||:||Administration Procedures for Higher Secretarial Diplomas|
|Author||:||Lesley Jefferson, Sue Sealy|
|Publisher||:||Heinemann - 1999|