Six Sigma has taken the corporate world by storm and represents the thrust of numerous efforts in manufacturing and service organizations to improve products, services, and processes. Although Six Sigma brings a new direction to quality and productivity improvement, its underlying tools and philosophy are grounded in the fundamental principles of total quality and continuous improvement that have been used for many decades. Nevertheless, Six Sigma has brought a renewed interest in quality and improvement that few can argue with, and has kept alive the principles of total quality developed in the latter part of the 20th Century. AN INTRODUCTION TO SIX SIGMA AND PROCESS IMPROVEMENT, 2e shows students the essence and basics of Six Sigma, as well as how Six Sigma has brought a renewed interest in the principles of total quality to cutting-edge businesses. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.diagnostic testing, 153 diagrams. See also charts affinity, 97 arrow, 98 cause-and -effect, 188, 190a192 matrix, 97 Pareto, 88a91 SIPOC, 81, 90a93 tree, 97, 153 Diamond Wire Material ... See Microsoft Excel exciters/delighters, as customer need, 95 experiments, design of, 150a151, 182a186 explicit knowledge, 333anbsp;...
|Title||:||An Introduction to Six Sigma and Process Improvement|
|Author||:||James Evans, William Lindsay|
|Publisher||:||Cengage Learning - 2014-05-13|