The Definitive Guide to Mastering the Baldrige Award Now in its 17th fully updated edition, this volume is the most widely used and recognized guide to the Malcolm Baldrige National Quality Award. This simple and comprehensive resource enables companies to master the exhaustive criteria of the nationas leading business performance award. This exclusive reference guide provides detailed descriptions of the 18 examination items and the 32 areas that comprise the seven major categories. It reveals what examiners look for in each area and provides powerful suggestions to achieve results. By consulting this reference, businesses will acquire the winning knowledge necessary to capture the award.Rather, the plan is a living document that is continually ac reviewed and adjusted throughout the year. Leaders encourage risk taking and innovation by ... Leaders create an environment of trust. ac Executives spend less time reviewing andanbsp;...
|Title||:||Baldrige Award Winning Quality -- 17th Edition|
|Author||:||Mark Graham Brown|
|Publisher||:||CRC Press - 2008-04-17|