Adopt a nonjudgmental, professional attitude toward the employee who brought the complaint. ... ask if there are any witnesses; ask if there is any documentation, such as letters, notes, e-mail messages, that may support the complaint; find out if the employee is afraid of retaliation ... For example, a company will be held liable for sexual harassment if a supervisor knew about the harassment but ignored it.
|Title||:||Basic employment law manual for managers and supervisors|
|Author||:||Paul C. Gibson, Kathryn Piscitelli|
|Publisher||:||CCH Incorporated - 2001-04|