Bedrijfsinformatiesystemen, 9/e

Bedrijfsinformatiesystemen, 9/e

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Harvard Business Review (mei-juni 1996). Ba, Sulin en Paul A. Pavlou. aquot; Evidence of the ... a#39;The Mismanagement of Customer Loyalty.aquot; Harvard Business Review (juli 2002). .... Focus on Customer Service.aquot; Communications of the ACM 47, no.

Title:Bedrijfsinformatiesystemen, 9/e
Author:Jane Price Laudon
Publisher:Pearson Education - 2006


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