Although written with the private club in mind, the common-sense solutions John Carroll offers to those responsible for overseeing the running of an organization apply to any board member. Carroll has distilled the complexities of leadership and governance into practical action. With thirty-five years of experience with boards of all types, he shows how a fine-tuned sense of qpeople skills, q coupled with an understanding of how the club functions, creates an atmosphere where decisions can be made for the benefit of the club and all its members.All serious complaints should be registered in writing and directed to the board or to the president or, in appropriate cases, ... be referred to the general manager for disposition according to the procedures set forth in the employee manual.
|Title||:||Club Board Members Guide|
|Author||:||John L. Carroll|
|Publisher||:||Pineapple Press Inc - 2001|