Communicating Professionally, Third Edition

Communicating Professionally, Third Edition

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An updated and expanded version of the training guide Booklist called qone of the most valuable professional publications to come off the presses in a long time, q the new third edition of Communicating Professionally is completely revised with new sections outlining the opportunities offered by contemporary communication media. With more resource information on cross-cultural communication, including new applications of communication principles and the latest research-based material on communication in general, this comprehensive manual covers Fundamental skills such as listening, speaking, and writing Reading othersa€™ nonverbal behavior How to integrate skills, with tips for practicing Sense-making, a theory of information as communication Common interactions like speaking one-on-one, working in groups, and giving presentations Training others in communication skills, including a special section on technology-based trainingWhen writing instructions, you have no wriggle room in which to be unclear, incomplete, or inaccurate. Kolin (2012: 249) says, ... In some cases, poorly written , unclear instructions may lead to serious injury, accidents, and potential lawsuits.

Title:Communicating Professionally, Third Edition
Author:Catherine Sheldrick Ross, Kirsti Nilsen
Publisher:American Library Association - 2013


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