Competency-based training is a unique approach to training design that builds and enhances individual competencies in line with previously identified profiles of success. This training helps fill the gap between workers' actual performance and their ideal performance. Competency-Based Training Basics shows readers how to assess which competencies are important to an organization and individual positions, and design training around those competencies.Competency developmentaThe building of competencies, which usually occurs through job training, formal ... Exhibit 1a1: Sample Behavioral Indicators Customer Service Definition: Understands that all state employees have ... Source: Georgiaa#39;s Behavioral Competency Dictionary State Personnel Administration a 2008. www.spa.ga.gov/pdfs/wfp/GA_framework.pdf Exhibit 1a2: A Sample Behavioralanbsp;...
|Title||:||Competency-Based Training Basics|
|Author||:||William J. Rothwell, James M. Graber, Jim M. Graber|
|Publisher||:||American Society for Training and Development - 2010|