Competitive Information in Small Businesses

Competitive Information in Small Businesses

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This book is about using information in small businesses to compete; it is about strategy and information systems. It examines problems that these businesses face and suggests some solutions. It looks at how strategie planning takes place and how information systems should be designed and developed in line with strategy, from a business rather than a purely technical point ofview. The main contribution made is proposing an approach to crafting strategy, designing new business processes and information systems planning that could realistically be used by the average small business, that is one without great knowledge of strategy or information systems, and one that cannot afford to buy in this knowledge. The approach differs from others suggested in the literature in that it emphasises the important role of creativity in the process of creating strategy and in information system design and illustrates where this creativity may come from, it emphasises the importance of getting staff involved and it attempts to lessen the communication problems that exists between business people and information system developers, something that historically has caused problems.Some writers class this as a use case description which, together with a use case diagram like the one shown in figure 2, make up a use case model. The complete use case model would include all the use case diagrams and descriptions for all the use cases of the ... The process begins when a guest enters the restaurant.

Title:Competitive Information in Small Businesses
Author:Thomas Chesney
Publisher:Springer Science & Business Media - 2013-06-29


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