Corporate Performance Management (CPM) is a basic approach which examines the relationship between corporate performance and process optimization. How to successfully introduce CPM in practice is demonstrated through project reports from E.ON, British Telecom, Credit Suisse and Vodafone among others. The methods and tools presented here guarantee a continuous and automated monitoring of the corporate performance and enable Business Process Excellence to be permanently established in the company by company-internal and company-external benchmarking. The articles in this book focus on the use of the ARIS Controlling Platform developed by IDS Scheer.3.1 Process Description The easyline process is part of the credit application process in DaimlerChrysler Banka#39;s leasing/financing product area. In general, car dealers can submit a credit application in two different ways: either by fax or theanbsp;...
|Title||:||Corporate Performance Management|
|Author||:||August-Wilhelm Scheer, Wolfram Jost, Helge Heß, Andreas Kronz|
|Publisher||:||Springer Science & Business Media - 2006-03-20|