Examines the qsecretsq of superior customer service organizations.A Book about Taking Care of the People who Take Care of the Customers Jim Poisant. gate scandal was ... We also saw inflation soaring and the U.S. government bailing out the Chrysler Corporation with the biggest bailout ever. U.S. Steelanbsp;...
|Title||:||Creating and Sustaining a Superior Customer Service Organization|
|Publisher||:||Greenwood Publishing Group - 2002|