This key resource for all training professionals has been carefully revised and updated. The focus is on delivering results, not just training. All the basics are covered, including how to tap into learners motivation, customizing for your audience, great presentation techniques, and creative activities that you can use. Techniques include instrumented learning, participant centered techniques, classroom management and the myths and methods of e-learning.Tips, Tactics, and How-toa#39;s for Delivering Effective Training Robert W. Pike. matter whether or not the ... First, there would be the PowerPoint lecture about the correct way to deliver good customer service. This is putting the theory first.
|Title||:||Creative Training Techniques Handbook|
|Author||:||Robert W. Pike|
|Publisher||:||Human Resource Development - 2003-01|