All employees are responsible for sharing information and giving feedback to help the company reach its goals, ... well as communication between business units and departments and communication that leverages task teams and focus groups. ... and tools a for example, town hall meetings, brown-bag lunches, personal notes, company-wide emails, vlogs (video blogs), department meetings, and so on.
|Title||:||Customer Experience For Dummies|
|Author||:||Roy Barnes, Bob Kelleher|
|Publisher||:||John Wiley & Sons - 2014-10-29|