ECEL 2007

ECEL 2007

4.11 - 1251 ratings - Source

In this paper I describe both a methodology and authoring tool, focusing on customer service training, which is a ... the customer service training model, based on years of experience creating online training and on educational research (see, anbsp;...

Title:ECEL 2007
Author:D. Remenyi
Publisher:Academic Conferences Limited - 2007


You Must CONTINUE and create a free account to access unlimited downloads & streaming