Essential Business Studies features a thematic approach with a vibrant and accessible format to fully engage students. Activities and guidance on exam preparation, summary mindmaps and up-to-date, dynamic case studies are just some of the features helping to deliver the key course content. Whiteboard and Teacher Support CD-ROMs also available.One of the greatest problems relating to customer service is measuring its impact on the profitability of the business. One of the first ... Obviously, businesses do not just have customer services for the benefits of their customers. They know thatanbsp;...
|Title||:||Essential Business Studies A Level: AS Student Book for AQA|
|Author||:||Jonathan Sutherland, Diane Canwell|
|Publisher||:||Folens Limited - 2008-05-25|