Helps you to sharpen your expertise in applying different methods of evaluation to a variety of organizations and areas of training. This book includes lessons that guide you through various steps and illustrate the process with examples. It also contains helpful tools and checklists that explain how to win support from senior management.The training of supervisors, managers, salespersons, customer service representatives, and many others is more effective ... But advances in technology (computers, interactive video) now make it possible to develop exercises to evaluateanbsp;...
|Title||:||Evaluating the Impact of Training|
|Author||:||Scott B. Parry|
|Publisher||:||American Society for Training and Development - 1997|