... brief note on this, too, to help the customer service rep or his/her supervisor cement the personal side of the relationship. ... costly was demonstrated when Conrail made a strategic analysis of rail freight potential out of Dunlop Tirea#39;s Buffalo, anbsp;...
|Title||:||Fall meeting, September 29-October 2, 1991|
|Author||:||Council of Logistics Management (U.S.). Conference|