Health care leaders need to know how to achieve and sustain measurable quality and safety results organization wide. In this book, experts describe the most challenging issues facing health care leaders and provide guidance and suggestions on how to ensure excellence at the front lines of care.There is no quick fix. ... Another patient, Maureen Bateman, subsequently suffered cardiac complications from the same error.21-22 An extensive investigation identified multiple deficiencies in care and in the oversight of quality and safety atanbsp;...
|Title||:||From Front Office to Front Line|
|Author||:||Joint Commission Resources, Inc|
|Publisher||:||Joint Commission Resources - 2005-01-01|