The new wave of information technology mounting on the horizon is intelligent customer service, decision support systems, and business reengineering tools. The usability of such systems both in mass market products and services and in professional support systems - as in financial forecasting and quality evaluation and control, for example - relies upon their ability to learn from experience, to reason associatively, and to make decisions at high speeds on the basis of partial or fuzzy information. In other words, to be effective, decision support systems must possess a high order of intelligence that integrates reasoning, informing, and serving (IRIS) technologies. This book offers a unified treatment of previously unpublished work done by members of the world-famous IRIS Group, an international organization whose members include distinguished pioneers in intelligent systems from Europe, Asia, and the Americas. While it provides in-depth, highly accessible explanations of underlying principles and cutting-edge concepts, its main purpose is to arm managers in business as well as engineers working in industry with hands-on guidance to state-of-the-art decision support tools and technology. Some of these include: computer implementation of software packages on PCs, networks, single processor machines, and high-speed parallel and optical systems; the amount of processing required; editing and man-machine interfaces; simulation runs; block diagrams; evaluating results; and measuring performance.CANASTRA (Crash ANAlysis Troubleshooting Assistant) is a knowledge- based system developed at Digital Equipment Corporation to assist ... methodologies, Cobol code generation, operating systems, analog-to-digital (AD) cycle concepts, AI concepts, and other functions. ... DIAGNOSTIC ADVISOR addresses the issue of scarce, distributed, or vanishing expertise within a Help Desk organization.
|Title||:||Frontier decision support concepts|
|Author||:||Vito Leonardo Plantamura, Branko Souček, Giuseppe Visaggio|
|Publisher||:||Wiley-Interscience - 1994|