Gcse Leisure & Tourism for OCR

Gcse Leisure & Tourism for OCR

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Whether studying for an Edexcel, OCR or AQA award, these textbooks, supported by a Tutor's Resource File, cover all the material needed for your chosen specification.Excellent customer service brings a number of benefits for leisure and tourism organisations such as increased sales, satisfied customers, repeat business, a better public image and an edge over the competition. It is also very important that allanbsp;...

Title:Gcse Leisure & Tourism for OCR
Author:Peter Hayward
Publisher:Heinemann - 2002-12-04


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