Getting It Right! Is the first book on lading change in an organization that provides a simple, convenient tools for getting managers, staff, partners, and other stakeholders all on the same page, at the same time. Other book talk about how to get it done in the abstract; Getting It Right shows you how to get it done in the workplace. Each chapter provides common-sense advice and clear, simple workshops and exercises that help you: Prepare leaders, teams, and individual employees to deliver value; Perceive value as customers see it; and Provide the value your customers want, profitably, through superior manufacturing, delivery, and service capabilities. Philip Weinzimer is Senior Consultant with Xerox Document Services, and previously was a senior management consultant with Worldwide Information Services Group of Unisys.Creating Customer Value for Market Leadership Philip Weinzimer ... Spider Diagram Comparison Technique The facilitator explains that the objective of the next team exercise is to analyze the data collected in the first team exercise, using the spider chart ... (Microsoft Excel or any electronic spreadsheet program will suffice.
|Title||:||Getting It Right!|
|Publisher||:||Wiley - 1998-04-23|