Additional written evidence is contained in volume 3, available on the Committee website at www.parliament.uk/bisIf you take our general sales staff, in the main you are talking about customer- facing skills as being the traditional requirement ... We need to continue investing in our teams to ensure we meet what customers want and what good service looks like from a customera#39;s perspective. ... UK are employed by the retail sector; I started off as a 16-year-old in Boots, and there are many stories like mine in the sector.
|Title||:||House of Commons - Business, Innovation and Skills Committee: The Retail Sector: Volume II - HC 168-II|
|Author||:||Great Britain: Parliament: House of Commons: Business, Innovation and Skills Committee, Adrian Bailey|
|Publisher||:||The Stationery Office - 2014-03-04|