Human Resources and Tourism

Human Resources and Tourism

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This book combines theoretical and practical aspects of applied human resources management using a critical lens. It is both a descriptive and analytical journey through the tourism sector which, due to its nature, may be described as a relatively deregulated and eclectic industry. In such a context, human resource practice as presented in this book reflects these extremes.Clearly, the fine-dining front-line employees deliver a more customised and complex service than the other two eateries. ... It is therefore prudent to view forecasting techniques in tourism and hospitality as merely blueprints or guides given theanbsp;...

Title:Human Resources and Tourism
Author:Darren Lee-Ross, Josephine Pryce
Publisher:Channel View Publications - 2010


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