This text is aimed at the busy manager or proprietor who needs to implement ISO 9001. It consists of a commentary against each clause of ISO 9004 (guidelines for performance improvements), explaining the practical benefits of implementing the guidance that is given in the standard.2 Return the survey form to the Customer Services Manager within two working days. 3 Note all ... 2 Prepare a summary report showing the overall satisfaction rating and a list of all negative comments and suggestions for improvement. 3 Copyanbsp;...
|Title||:||Implementing ISO 9000:2000|
|Publisher||:||Gower Publishing, Ltd. - 2001-01-01|