4.11 - 1251 ratings - Source

Management, Quality, Quality assurance systems Quality and Management... for purposea#39; sense. For example, if I need a car that is economical to run and easy to park in the middle of London, then maybe a Mini is the quality car for me. ... Some organizations have treated it purely as a motivation campaign, used to improve service to external and internal customers. Others have ... no awareness of cost of quality; ... Quality control; traditional post-production inspection; 2. Qualityanbsp;...

Author:John M. Kelly
Publisher:BSI British Standards Institution - 2004


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