In Pursuit of Performance

In Pursuit of Performance

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Based on five years of extensive research by the Government Performance Project, this volume offers a comprehensive analysis of how government managers and elected officials use management and management systems to improve performance. Drawing on data from across the nation, it examines the performance of state, county, and city governments between 1997 and 2002 within the framework of basic management systems: financial information, human resources, capital and infrastructure, and results evaluation. Key issues addressed:a€c How governments strategically select elements of management to emphasize the role of leadershipa€c How those governments that aim to improve performance differ from those that do not a€c What qeffective managementq looks like Through this careful, in-depth investigation, the contributors conclude that the most effective governments are not those with the most resources, but those that use the resources available to them most carefully and strategically. In Pursuit of Performance is an invaluable tool for government leaders and the scholars who study them. -- Hal G. Rainey, University of Georgia, author of Understanding and Managing Public Organizations, 3rd ed., and Modernizing Human Resource Management in the Federal GovernmentManagement Systems in State and Local Government Patricia W. Ingraham ... governments engage in multiple types of planning that are not well coordinated, and translating high-level goals into ... reform, including customer service, increased management authority, performance-based incentives, organizational learning, anbsp;...

Title:In Pursuit of Performance
Author:Patricia W. Ingraham
Publisher:JHU Press - 2009-05-01


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