This book situates information technology at the centre of public policy and management. IT is now a vital part of any government organisation, opening new policy windows and enabling a vast range of tasks to be carried out faster and more efficiently. But it has also introduced new problems and challenges. Four in-depth case studies demonstrate how information systems have become inextricably linked with the core tasks of governmental organisations. The key government departments examined are: * the Inland Revenue Service and Social Security Administration in the US * the Inland Revenue and Benefits Agency in the UKManyagencies simplydo nothavethe capacity in termsof managementskills, management continuity, and technical ability to ... Property Services Agency); mismatch between computerised records and manual records(the Insolvency Serviceanbsp;...
|Title||:||Information Technology in Government|
|Publisher||:||Routledge - 2012-10-12|