Lead with Your Customer

Lead with Your Customer

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Business.Author interview with manager of inflight training, Jet Blue University. December. Kober, J. Jeff. 2009. The Wonderful World of Customer Service at Disney. ... Marriott Magazine, Winter, 4a€“7. http://marriottschool.byu.edu/the-marriott -story. pdf.

Title:Lead with Your Customer
Author:Mark David Jones, James Jeff Kober
Publisher:American Society for Training and Development - 2010


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