This book provides a step-by-step approach for developing learning and performance measures and a method for analyzing and reporting results. The easy to use format serves as a quick referenceafeaturing the necessary checklists to evaluate the situation and tools for immediate application in a number of organizational settingsasales, leadership, and technical. It will prove an invaluable resource for anyone involved in training, HRD, human resource measurement and evaluation, and performance improvement.An online training program focuses on driving safety skills and warehouse operations skills. ... Service Training Program The Sales/Customer Service Training Program case study is targeted for sales/customer service representatives. The jobanbsp;...
|Title||:||Linking Learning and Performance|
|Publisher||:||Routledge - 2012-07-26|