Listen First!

Listen First!

4.11 - 1251 ratings - Source

They experience nagging problems like dropped calls and interrupted Internet service, and complain that ATaamp;Ta#39;s Web site services break ... The company racks up about 10, 000 mentions per day, a number that can skyrocket when there is important product or service news. ... The companya#39;s social customer service aims to keep subscribers reasonably satisfied until the fix is in place, and to stave offanbsp;...

Title:Listen First!
Author:Stephen D. Rappaport
Publisher:John Wiley & Sons - 2011-03-16


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