The world is charging towards the new network technologies of broadband and 3G, and new application technologies face the challenge of where they can be used. This book takes a pragmatic look at two particular application technologies _ location and personalization _ and presents an understanding of the technical and business impact of these technologies. With a combination of overview papers, detailed technical case studies and a deep understanding of actual implementation of these services within a telecommunications environment, this book will help those wishing to deliver improved services based on these capabilities. Other key topics covered include CRM and content management.Delivering Online and Mobility Services Daniel Ralph, Stephen Searby. features ... help files, manuals and technical support; ... Some companies (such as Caterpillar, Perkins, and many others) employ Multilingual Information Technology 131.
|Title||:||Location and Personalisation|
|Author||:||Daniel Ralph, Stephen Searby|
|Publisher||:||IET - 2004-01|