Logistics Handbook

Logistics Handbook

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The Logistics Handbook encompasses all of the latest advances in warehousing and distribution. It provides invaluable qhow toq problem-solving tools and techniques for all the ever-increasing logistical problems managers face -- making it the most complete and authoritative handbook to date. Special features include: * The most in-depth coverage of a wide range of topics, including information systems, benchmarking, and environmental issues * Contributions found nowhere else from the leading executives, consultants, and academics in the field, such as C. John Langley, James Heskett, and David Anderson * State of the art graphics * Information-packed appendixes of logistics publications and organizations This all-inclusive reference will enable the next generation of managers to thoroughly integrate their logistics operations at all levels -- strategic, structural, functional, and implementation -- into a comprehensive logistics strategy.Effectiveness refers to performance meeting customer requirements in key result areas (KRAs). For example, L.L. Bean has identified seven customer service KRAs3: ~ Product guarantee a#39; In-stock availability ~ Fulfillment time (turnaround) anbsp;...

Title:Logistics Handbook
Author:James F. Robeson
Publisher:Simon and Schuster - 1994-07-01


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