Making the Matrix Work

Making the Matrix Work

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Welcome to the matrix, where multiple bosses, competing goals, influence withoutauthority and accountability without control make work more complex. Most largeorganizations have adopted some form of matrix organization to manage globalcustomers and supply chains, implement common business processes and run moreintegrated business functions. But in a matrix, structure solves nothing. It ismatrix management, the way people work together, that makes the differencebetween matrix success and failure. Makingthe Matrix Work will show you how to establish and engage networksthat do not depend on role, How Matrix Managers Engage People and Cut Through Complexity Kevan Hall ... Those at the periphery of the organization, in customer service centers, or based in remote offices will find it much easier to join conversations and get their viewanbsp;...

Title:Making the Matrix Work
Author:Kevan Hall
Publisher:Nicholas Brealey Publishing - 2013-02-07


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