This eighth edition brings fresh evidence to explore theory in practice, and a wide range of brand new and intriguing examples and case studies on issues and organisations that are engaging, relevant and contemporary.2 Farnham, D. and Horton, S. (eds) Managing the New Public Services, Second edition, Macmillan (1996), p. 26. ... 14 Fitzsimmons, J. A. and Sullivan, R. S. Service Operations Management, McGraw-Hill (1982). ... see, for example: Mullins, L. J. Hospitality Management and Organisational Behaviour, Fourth edition, Longman (2001). ... J., Clark, H., Johnston, R. and Needle, D. (eds), Organization and Management: A Critical Text, International Thomson Business Press (2000), pp.
|Title||:||Management and Organisational Behaviour|
|Author||:||Laurie J. Mullins|
|Publisher||:||Pearson Education - 2007|