Outsourcing is a growing phenomenon in business in which specific functions are subcontracted to specialist companies. IT represents a particular case for outsourcing, both in terms of benefits and potential inter-organisational problems. Ribbers explores how IT outsourcing partnerships can be managed sucessfully.The personnel manager of a major service provider recently discussed the salary of a dissatisfied programmer: He felt he ... of senior project managers and COBOL programmers available now also sufficient for next yeara#39;s service delivery ?
|Title||:||Managing IT Outsourcing|
|Author||:||Erik Beulen, Pieter Ribbers, Jan Roos|
|Publisher||:||Routledge - 2006-09-27|