Managing Organizational Complexity

Managing Organizational Complexity

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In introducing this first volume of a series exploring issues in managing complexity, Richardson (Institute for the Study of Coherence and Emergence) contends that no one has yet developed a reliable skill set for learning from the noise of complex systems. In 30 papers, multidisciplinary international contributors analyze complex organizations, were defined; no training was provided; and the consequences of following or ignoring them were not articulated. ... We chose a committee representing a cross -section of the organization to develop our agreement defining service excellence.

Title:Managing Organizational Complexity
Author:Kurt Richardson
Publisher:IAP - 2005-01-01


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