Marketing, 1996-1997

Marketing, 1996-1997

4.11 - 1251 ratings - Source

WMI Corporation, a Bellevue, Washington-based training organization that specializes in customer service, estimates its clients face a handful of problems that ... Then, as their customers experience problems, put a check by the one that Whenthe Whining Becomes too Much Can a customer complain too much? ... Every customer who buys a Toyota receives a questionnaire about the buying experience.

Title:Marketing, 1996-1997
Author:John E. Richardson
Publisher:McGraw-Hill/Dushkin - 1995-01-01


You Must CONTINUE and create a free account to access unlimited downloads & streaming