. Through a unique interdisciplinary perspective on quality management in health care, this text covers the subjects of operations management, organizational behavior, and health services research. With a particular focus on Total Quality Management and Continuous Quality Improvement, the challenges of implementation and institutionalization are addressed using examples from a variety of health care organizations, including primary care clinics, hospital laboratories, public health departments, and academic health centers. Important Notice: The digital edition of this book is missing some of the images or content found in the physical editionprocess stages involving medication inventory management, pharmacy management, and surveillance for adverse drug events. ... Members of a work team or improvement project team are likely to find that there is not a common understanding of how the current process or system works, ... Cause-and-Effect Diagram Cause-and-effect diagrams, also called Ishikawa or fishbone diagrams, Qualityanbsp;...
|Title||:||McLaughlin and Kaluzny's Continuous Quality Improvement In Health Care|
|Author||:||William A. Sollecito, Julie K. Johnson|
|Publisher||:||Jones & Bartlett Publishers - 2011-09-29|