A Systems Approach to Reducing Errors Diane DeMichele Cousins ... The pharmacy department provides comprehensive pharmaceutical services for patients in the hospital 24 hours a day, 7 days a week. ... tools such as flowcharts, cause-and- effect diagrams, force field analyses, and various types of control charts in their daily management activities. ... Each department has an internal quality structure responsible for coordinating projects and reporting activities to the OQM.
|Author||:||Diane DeMichele Cousins|
|Publisher||:||Joint Commission Resources - 1998-01-01|