Seven new chapters and exhaustive coverage of process improvement, testing, and quality assurance bulk up this new edition. The book contains numerous real-life examples based on the author's work at the Malcolm Baldrige Award-winning software development laboratory at IBM Rochester, MN.In recent years there emerged the seven new quality planning and management tools, which are the affinity diagram, the relations diagram, the tree diagram, the matrix chart, the matrix data analysis chart, the process decision program chartanbsp;...
|Title||:||Metrics and Models in Software Quality Engineering|
|Author||:||Stephen H. Kan|
|Publisher||:||Addison-Wesley Professional - 2003|