This is the resource you'll want to read and distribute to every person in your organization. Packed with powerful strategies and tips to cultivate world-class customer service, this handbook promises to be the answer to getting everyone qWalking The Customer Service Talkq and building a reputation of service integrity. At its low price, if everyone adopts just a few ideas to help ensure customers come back again, this book will pay for itself. All employees at every level of the organization need this powerful guide ... from front line employees, to call center representatives, sales people, telemarketers, managers, client services and marketing teams.180 ways to WALK the Custom* pwoa#39;ue. talk aquot;ln todaya#39;s fast-paced, high-tech sales arena, ita#39;s refreshing to see an ... Craig Rothmeier Verizon aquot;We appreciate the availability of a simple, straightforward resource to review critical service tips anbsp;...
|Title||:||One Hundred Eighty Ways to Walk the Customer Service Talk|
|Author||:||Eric Harvey, Walk the Talk Team|
|Publisher||:||The Walk The Talk Company - 1999-01-01|