Drawing on case studies from the UK manufacturing and financial service sectors, this book argues that the emergence and popularity of a new range of management innovations reflects and facilitates the reproduction of a neo-liberal economics that has dominated Western politics for over almost a quarter of a century.However, despite feeling that work was becoming a#39;tightera#39;, staff also felt that management were more relaxed, as they had stopped a#39;checking ... have to use coercive measures because of an increased awareness among the staff of work measurement, error rates, productivity etc. ... According to clerks from the special projects team: Joan: Some staff are avoiding errors but dona#39;t know that ita#39;s customer careanbsp;...
|Title||:||Organization and Innovation|
|Author||:||David Knights, Darren McCabe|
|Publisher||:||McGraw-Hill Education (UK) - 2003-10-01|