Organizational Intelligence

Organizational Intelligence

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Essential resources for training and HR professionals Kenneth H. Silber and Lynn Kearny Organizational Intelligence A Guide to Understanding the business of your organization for HR, Training, and Performance Consulting Organizational Intelligence To succeed, those who practice as training, HPT, ID, OD, HR, or IT professionals must understand the qlanguage of business, q and the key business issues and measures of the organizations we work for. Organizational Intelligence shows how to use the proven Business Logics Model to gather and synthesize the information needed to understand organizations, and how to align our work to key business issues, explain it in appropriate language, and measure it in a meaningful way. qKearny and Silber have taken the complex interrelated aspects of a business and broken them into components and key questions that can help anyone understand the essence of that business.q a€”Julie O'Mara, past president, American Society for Training and Development qThis book should be in your professional library. It provides models to understand how organizations work, and gives you tools to increase your business acumen and think like the CEO. It's your doorway to a seat at the table.q a€”Dr. Roger M. Addison, CPT; past director, International Society for Performance Improvement, and past president, International Federation of Training and Development Organisations Ltd. qNobody can touch Ken Silber and Lynn Kearny for their clarity of thought and their ability to communicate. Organizational Intelligence provides the most useful, simple, and comprehensive approach to understanding your clients. Whether you are a newcomer or an old-timer, buy, borrow, or steal a copy. The job aids alone are worth the price.q a€”Thiagi (Dr. Sivasailam Thiagarajan), two-time ISPI president, Gilbert Awarda€“winning performance improvement guru qOrganizational Intelligence is the cornerstone text for the HPT field we've been wanting for so long. It provides the organizational context for the work we do in a way that is understandable and useful. Both our new students and expert professors love it.q a€”Jamie D. Barron, Ed.D., chair, Training a Performance Improvement, Capella University... 7.5 Table 7.6 Table 7.7 Table 7.8 Sample Internal Scan for Credit Card Division of a Bank 84 Sample Measures Worksheet for Credit Card Division of a Bank 85 SummaryJob Aida€”Economic Logic 86 Internal Scan Worksheet 90 Elements ofanbsp;...

Title:Organizational Intelligence
Author:Kenneth H. Silber, Lynn Kearny
Publisher:John Wiley & Sons - 2009-11-13


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