Both the Training and Self-Study Manual and the Participants Workbook can be used as a stand-alone problem-solving course or in conjunction with Kick Down the Door of Complacency. The Training and Self-Study Manual enables participants to learn a basic operational problem-solving method by applying it to two case studies, conducted in two workshop sessions. It contains materials presented in the Participants Workbook as well as detailed information and directions for the trainer conducting the workshops. Because each person needs to be trained in problem-solving in order to achieve Continuous improvement on an organizational level, a Participants Workbook is also available. This is an excellent instructional tool that will bring Continuous Improvement principles to life for your employees.The Cause-and-Effect Diagram, sometimes called a fishbone diagram, is a commonly used technique for problem solving. The technique involves identifying and displaying causes as they relate to a specific effect a whether a problem to beanbsp;...
|Title||:||Participants' Problem-Solving Manual for Kick Down the Door of Complacency|
|Author||:||Charles C. Harwood|
|Publisher||:||CRC Press - 1998-03-31|