management level employes, supervisors, first level supervisors, confidential employes and guards as defmed in Act 195 .aquot; (PERA-R-4742W). 3. ... The job description for the CRM includesa . . . receive telephonic service requests. query customer! manager/service personnel to detemrine scope of work and electronically initiate service slips and schedule maintenance workers. Upon completion ofanbsp;...
|Title||:||Pennsylvania Public Employee Reporter|