A comprehensive pharmacy management textbook that combines evidence-based management theories with practical solutions for the issues pharmacists face every day Covering everything from operations management and purchasing to Medicare Part D, this complete guide explains vital pharmacy management topics across all practice settings. Featuring material derived from the best and most contemporary primary literature, this comprehensive text focuses on teaching the skills essential to the everyday practice of pharmacy. Pharmacy Management, 3e is enriched by input from faculty who teach pharmacy management, from pharmacy students, and from pharmacists who apply management principles in their daily practice. More than any other text, it reflects the challenges facing todayas pharmacist. The book is filled with advice from the fieldas top experts who take you through the principles applicable to all aspects of pharmacy practice, from managing money to managing personal stress. Long after youave completed your last course, youall turn to Pharmacy Management for answers to make your practice more professionally rewarding and personally enriching. FEATURES: Every chapter in the third edition has been updated to reflect the latest trends and developments Several new chapters designed to promote a more global understanding of pharmacy management have been added, including: Establishing the Value Proposition of Pharmacy Management, Applications in Managed and Specialty Environments, Management of Comprehensive Pharmacy Services in Safety Net Clinics, Pharmacy Management Applications in Varied Health Care Systems A scenario-based presentation combines practical solutions with evidence-based management theories and models, which are directly applied to cases and examplesCustomer Retention A single service failure is one of the primary reasons customers switch service providers ... Measuring patient and customer satisfaction and feedback with the service they receive at the pharmacy requires time and effort, anbsp;...
|Title||:||Pharmacy Management, Third Edition|
|Author||:||Shane Desselle, David Zgarrick, Greg Alston|
|Publisher||:||McGraw Hill Professional - 2012-06-12|