Power Collecting: Automation for Effective Asset Management helps you take a step back from the daily demands of credit and collections and analyze your system as a whole. Authors Frederick A. Piumelli and David A. Schmidt demonstrate how various automated tasks can fit together to create seamless procedures that free staff members to focus on primary tasks that bring money into the corporation at a more rapid pace. They show you how to automate such important but routine tasks as tracking down proofs of delivery, copying and faxing invoices, contacting other departments within your company to answer customer claims, responding to requests for credit references, releasing orders on credit hold, and more.By tracking problems, Dunlopa#39;s collectors were able to not only identify the internal company practices that were causing ... This information has also opened up communications between the collectors and the customer service department, anbsp;...
|Author||:||Frederick A. Piumelli, David A. Schmidt|
|Publisher||:||John Wiley & Sons - 1998-06-03|