Practical IT Service Management

Practical IT Service Management

4.11 - 1251 ratings - Source

A beginnera€™s book explaining the basics of ITIL and its implementation and interpretation in an easy, selfstudy approachTable 10: A simple CMDB with service pack upgrade CI list Before update After update Server Name ENG-FS-1 ... McAfeeAr Ver-12 Software-1 AutoCADArVer-4 AutoCADArVer-6 Software-2 CorelDrawArVer-10 with Service Pack-2 CorelDraw Aranbsp;...

Title:Practical IT Service Management
Author:Thejendra BS
Publisher:IT Governance Publishing - 2014-02-11


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